|As a Frog Admin you have the ability to reset passwords for dongles. Begin by selecting Users from the tab menu in the top right hand corner of the screen.|
|Select Reset Password from the Choose Option drop down menu.|
|From the User Type drop down menu, select Dongle.|
|In the Username / I.C. Number box, enter the Yes ID for the dongle. This looks like an email address usually ending in @moe.yes.my.
Note: An I.C. Number cannot be used for resetting passwords.
|Now enter the new password. This must be between 8 and 16 characters long and can only include ‘A-Z’, ‘a-z’, ‘0-9’, ‘+’, ‘_‘.|
|Now click on the Verify button to check the Username / Yes ID you have entered is recognised in the system. If it is found successfully, the details will be displayed on the right.|
|Click Save to update the system.|
|If the password change has been successful, a message will appear confirming this.|
|Note : An email confirming your password change will also be sent to :|
*Sumber Rujukan : Frog Asia