How to Reset a Dongle Password

As a Frog Admin you have the ability to reset passwords for dongles. Begin by selecting Users from the tab menu in the top right hand corner of the screen.
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Select Reset Password from the Choose Option drop down menu.
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From the User Type drop down menu, select Dongle.
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In the Username / I.C. Number box, enter the Yes ID for the dongle. This looks like an email address usually ending in @moe.yes.my.
Note: An I.C. Number cannot be used for resetting passwords.
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Now enter the new password.  This must be between 8 and 16 characters long and can only include ‘A-Z’, ‘a-z’, ‘0-9’, ‘+’, ‘_‘.
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Now click on the Verify button to check the Username / Yes ID you have entered is recognised in the system. If it is found successfully, the details will be displayed on the right.
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Click Save to update the system.
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If the password change has been successful, a message will appear confirming this.
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Note : An email confirming your password change will also be sent to :
  • Your school email : schoolcode@1bestarinet.yes.my
  • Your school VLE Administrator email : vleadmin.schoolcode.@yes.my

 

*Sumber Rujukan : Frog Asia

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